Position:  Food Service Team Lead
Type:  Seasonal
Department:  Food Service

Food Service Team Leads will manage of all aspects of daily operation for an assigned food location.

Essential Job Functions:

• Training all new Team Members in specific procedures for assigned location.
• Ensuring that all Team Members deliver outstanding guest service at all times.
• Monitoring preparation of all food items to ensure a consistent product is served to our guests.
• Ensuring proper protocols for heating and cooling all cooked product are followed by all cast members.
• Ensuring proper sanitation techniques including wearing mandated sanitation items such as gloves and hair nets or hats. Protect company assets: money, merchandise, equipment. Maintain accurate records and loss prevention procedures.
• Pleasant, polite manner with guests and co-team member, utilizing a team spirit to achieve Wild Adventures sales standards.
• Maintain full stock levels and exciting displays in all stores/locations.
• Utilize salesmanship, suggestive selling.
• Report any shoplifting : counterfeit bills, or any other activities that may be detrimental to the park
• Correct any safety violations and/or potential hazards and communicate it to your direct report.
• Assist in monthly and yearly inventories.
• Maintain the highest level of guest service and satisfaction.
• Ensure that your location is opened and closed at it scheduled time.
• Ensure that all staffing needs are met on a daily basis.
• Managing/maintaining budgeted labor and food cost percentages.
• Effective communication with Area Supervisors on all issues at all times.
• Ensuring all units meet or exceed accepted levels of cleanliness and sanitation.
• Assisting in Team Member training to ensure that a consistent message is being delivered.
• Operating a variety of kitchen equipment including fryers, broilers, choppers & slicers.
• Maintenance of clean and sanitary work station at all times.
• Ensuring proper breaks are given and documented.
• Daily completion of all paperwork including break documents and supply requisition forms.
• Observation of all company and department policies as outlined in Cast Member Manuals and updated in memos.
• Participation in all mandated training programs.
• Other duties as assigned

Requirements:

• Minimum age of 18
• Applicant must possess High School or equivalent diploma; or 1 or more year’s experience.
• Serv – Safe Certification & Food Service Experience – preferred. 
• Must be Georgia Certified Work Ready

Job description is not all inclusive. For complete job description please submit request via e-mail to employment@wildadventures.com

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All Positions Require Positive Guest Service Skills
Equal Opportunity Employer